How can we help?

Email us at team@graniite.co and a person on the team will get back to you, usually within one business day. Include the email you sign in with, and which app you’re using (web, Mac or iPhone).

Manage or cancel your subscription

• Subscribed in the iPhone app: open your iPhone’s Settings, tap your name, then Subscriptions, and choose Graniite.
• Subscribed with a card (on the web, Mac or iPhone): in Graniite, open Settings and choose Manage billing (under Billing on the web and Mac, or Plan on iPhone).

When you cancel, you keep access until the end of the period you’ve already paid for.

Restore a purchase

If you subscribed in the iPhone app and don’t see your plan, open the plan screen in Graniite and tap Purchase help, then Restore. Make sure you’re signed in to the same Apple account you used to subscribe.

Delete your account

In Graniite, open Settings and choose Delete account. This removes your library and your account. If you subscribed through Apple, cancel the subscription in your iPhone’s Settings as well, since Apple manages that billing.

Privacy and terms

Read our Privacy Policy and Terms of Service.