Terms of Service

These Terms (“Terms”) govern your use of Graniite (the “Service”) operated by Graniite (“Graniite,” “we,” “us”). By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

1. Eligibility

You must be at least 13 years old (or 16 in the EU and UK) to use Graniite. If you use the Service on behalf of a company, you confirm you have authority to bind that company to these Terms.

2. Your account

You are responsible for your account and everything done from it. Keep your login credentials and API tokens private. Tell us at team@graniite.co if you suspect unauthorized access.

Scoped tokens you mint authorize whoever holds them to read (and, if you grant write capability, modify) the folders they are bound to. Treat them like API keys.

3. Acceptable use

You agree not to:

• Use the Service for anything illegal or in violation of someone else’s rights.
• Ingest, adapt, or share content you do not own or otherwise have the right to use.
• Use the Service to generate or distribute harmful, harassing, or unlawful material.
• Circumvent rate limits, quotas, or tier caps, including by sharing accounts or tokens.
• Reverse-engineer or systematically extract content from the Service except through the documented API.
• Interfere with the Service or other users.
• Resell or sub-license access without our written permission.

We may suspend or terminate accounts that violate these rules.

4. Your content

You own what you put in. Graniite does not claim ownership of your content, the artifacts we generate from it, or your chat history.

To run the Service we need a limited license: by ingesting content, you grant Graniite a non-exclusive, worldwide, royalty-free license to host, process, transmit, transform, and display your content solely to provide the Service to you. This license ends when you delete the content, subject to the retention terms in our Privacy Policy.

We do not use your content to train or fine-tune any AI model.

The artifacts Graniite generates from your content (adaptive summaries, guides, and other outputs) are produced for your personal use within your private library. By default they are visible only to you.

You are responsible for the content you ingest and for what you do with the artifacts. You represent and warrant that you own, or have all rights, licenses, and permissions necessary, to ingest your content into the Service, to have Graniite process and adapt it, and to use or share any resulting artifact. Graniite acts only as a tool and at your direction. If you choose to make any content or artifact public (for example, by creating a share link), you, not Graniite, are the publisher of that material and are solely responsible for it. We reserve the right to remove or disable access to any content or shared artifact at our discretion, including in response to a copyright notice (see our Copyright and DMCA Policy).

5. AI output

Graniite generates artifacts and chat replies using large language models. These can be wrong, biased, or fabricated. You are responsible for verifying anything you rely on and for the consequences of how you use the output. We do not guarantee that artifacts will be accurate, complete, current, or fit for any particular purpose.

6. Free plan and paid plans

New accounts start on the Free plan, with no credit card required. Free includes unlimited saving and a monthly allowance of adaptive summaries and transcription. Upgrade to a paid plan at any time for higher limits and to connect your AI tools. Your library stays accessible on every plan, including Free.

Creating multiple accounts to extend trial access violates Section 3.

7. Pricing and billing

Paid plans are described on our pricing page. By subscribing, you authorize Graniite (via Stripe) to charge your payment method for the recurring fees of your selected plan.

• Monthly plans are billed monthly until cancelled.
• Annual plans are billed yearly until cancelled. We do not pro-rate refunds for annual plans cancelled mid-term.
• You can cancel at any time. Cancellation takes effect at the end of the current billing period.
• We may change prices on at least 30 days’ notice. Changes apply at your next billing period.
• Prices are exclusive of applicable taxes.

8. Service availability

We work to keep the Service running but do not provide a uptime SLA at this stage. Outages from upstream providers may affect specific features.

9. Termination

You can delete your account at any time from settings. We may suspend or terminate accounts that violate these Terms, threaten the Service, or have unpaid charges. Where reasonable we will notify you before terminating.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED OUTPUT.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GRANIITE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID GRANIITE IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions don’t allow these limitations. In those, our liability is limited to the maximum extent allowed by law.

12. Indemnification

You agree to indemnify, defend, and hold Graniite harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: your content; your use of the Service or of any artifact, including any artifact you share or make public; your violation of these Terms or applicable law; or any claim that your content or an artifact derived from it infringes or misappropriates a third party’s copyright or other intellectual property or other rights.

13. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be announced by email at least 14 days before they take effect.

14. Governing law

These Terms are governed by the laws of the State of [JURISDICTION TBD], excluding its conflict-of-laws rules. Disputes will be resolved in the state and federal courts located in [VENUE TBD], and you consent to that jurisdiction.

15. Contact

Email team@graniite.co.